Clean Stay Promise

A Message From
Origin Hotel Westminster

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During these unprecedented times, we recognize the need to do all we can to ensure the health and safety of our guests and associates. We will continue to closely monitor and follow guidelines from the CDC and local health departments.

We are also taking standards for hygiene and cleanliness very seriously and are adding additional steps to surpass the standards set forth for our industry. We will continue to monitor and adjust our services and offerings based on industry and regulatory directives.

Below are specific areas we are addressing throughout the guest experience within our hotel.

Arrival/Front Desk

  • Daily maid service – Towels, fresh linens and additional amenities will be available by request.
  • Food and beverage – Limited seating in Famille per current official county guidelines, please contact us to make a reservation or order food to go.
  • Fitness Center – This will remain closed per current official county guidelines.

Registration Desk

  • No-Touch Check in Service is available. Guests will only need to show the Front Desk their ID and credit card. The agent will not need to touch either item.
  • Our staff will be sanitizing the registration desk, credit card machine, and room keys after every guest interaction to limit contact from staff and previous guests.
  • Bell Carts will be sanitized after each guest use.
  • Hand Sanitizer, gloves, and disinfecting wipes will be available for all guests by request.

Lobby & Corridors

  • The Lobby will remain open between 7am and 10pm. Our staff will conduct cleaning & sanitizing services in these areas every few hours and high contact areas every hour.
  • Social Distancing guidelines will be followed by staff and guests in all public spaces.
  • Masks are currently required in all public areas.

Guest Rooms

  • Guest rooms will be deep cleaned prior to check in, including all high touch areas disinfected with Peroxide Cleaner.
  • Daily room cleaning will be temporarily suspended, but guests will be provided with any additional amenities, linen, terry or cleaning supplies requested.

Food & Beverage (Banquets & Catering, Complimentary)

    • Meetings and events can be held at a maximum capacity of 50 guests or attendees.
    • CDC and State operating guidelines will be followed. This will include spacing attendees with a minimum of six feet apart, limited guest capacity, no self service stations, etc.. Full guidelines can be read here Indoor Event Guidelines.
    • Food & Beverage (Restaurants & Outlets)
      • Famille will be open for in-person dining, contactless room service, or to-go daily.
      • CDC and State operating guidelines will be followed. This will include spacing tables with a minimum of six feet apart, limited capacity in the restaurant, utilizing QR code menus, etc.. Full guidelines can be read here, Restaurant and Food Service Guidelines.
      • No bar seating will be allowed.

Departure

      • Contactless check-out has been implemented at the Front Desk.
      • All folios will be emailed upon check out.

OUR CANCELLATION POLICY

It is important to us that you are able to make informed travel decisions, and that you have peace of mind anytime you choose to visit Origin Hotel Westminster. Please review our cancellation policy.

  • Flexible Cancellation Policy – Now until May 31st, 2021. Reservation must be cancelled 24 hours prior to arrival, by 4pm hotel time to avoid a one night room and tax cancellation fee.
  • Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

*Some packages and offers might have different cancellation policies. Please review your reservations for details.


I HAVE A QUESTION THAT WAS NOT ANSWERED HERE:

For general information or questions regarding our property, please email frontdesk@originhotelwestminster.com or call 720-647-7400.


We will continue to monitor and adjust our services and offerings based on industry and regulatory directives.